Privacy Policy

Last updated:�[todays date]

Wholesome Family Supports (�we�, �our�, or �us�) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly in accordance with the�Privacy Act 1988 (Cth)�and the�Australian Privacy Principles (APPs).

1.What Information We Collect

We collect personal information including but not limited to:

Name
Contact details (email, phone number, address)
Booking and transaction details
Information related to children (where provided by a parent/guardian)
Sensitive information (e.g., health or disability-related information relevant to service delivery), with consent

2. How We Collect It

We collect information when you:

- Make a booking
- Complete forms on our website
- Communicate with us by phone, email, or online
- Participate in events, camps, or services
- Use our website (via cookies and analytics tools)

3. Why We Collect It

We use your information to:

Manage bookings and deliver services
Contact you about your booking or inquiry
Ensure safety and support during family programs
Comply with legal and regulatory obligations
Improve our services and website

4. Disclosure of Information

We may disclose your information:

To employees, subcontractors, or service providers (e.g., accommodation or transfer partners, facilitators, or NDIS-related staff)
To legal or regulatory authorities if required by law
With your express consent, or when reasonably necessary to protect life, health, or safety

We do�not�sell or rent your data.

5. Storage and Security

Your personal information is stored securely using reputable platforms and hosting services. We use SSL encryption and secure protocols across our website. Only authorised personnel have access to this information.

6. Children�s Information

We only collect children�s information from a parent or guardian and treat this data with the utmost care, using it solely for the purpose of delivering the booked services safely and effectively.

7. Cookies and Tracking

Our website uses cookies and analytics tools to help us understand website traffic and improve your experience. You can manage your cookie preferences through your browser settings.

8.Your Rights

You may access or request correction of your personal information at any time by contacting us. You may also request deletion, subject to legal obligations.

9. Contact Us

If you have questions or complaints regarding privacy, please contact:

Wholesome Family Supports?Email:�support@wholesomefamilysupports.com?Website:�www.wholesomefamilysupports.com